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Terms & Conditions

Rescheduling & Cancellations

Virtual services may be rescheduled at any time with no penalty, up to three times.

Services can be cancelled for a full refund up to 48 hours after making a booking by contacting After that, any refund will be subject to the stylist's discretion.

More than three cancellations or reschedules can result in a permanent ban from booking services. 


Shopping Lists, Guides, and Moodboards will typically be delivered within 6-8 working weeks following the final session, but can be delayed by client volume, holidays, sickness, etc. Any delays will be relayed to client by email. By booking any virtual service, you agree to this timeline. 


I want you to be completely satisfied with my virtual styling services. If you must cancel services, we offer a refund up to 48 hours after you've booked a service.


To be eligible for a refund, please contact me and provide your reason for requesting a refund. I will review your request and if it is determined that you are eligible for a refund, it will be processed within 3-4 business days. Processing fees (typically 5-10%) will be deducted from all refunds.


Refunds for any services that have been partially or fully completed are entirely up to the stylist's discretion. Services discounted more than 25% may only be cancelled for a refund of 75% of the price paid.

Digital products and gift cards are ineligible for refunds. Digital files must be accessed within 30 days of order. Download links/files will not be re-sent after this 30 day period. 

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