Terms & Conditions
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01.
Rescheduling & Cancellations
Virtual services may be rescheduled at any time with no penalty.
Services can be cancelled for a full refund up to 5 days after booking has been confirmed, or 48 hours before booking is set to take place, whichever comes first. After that, any refund will be subject to the stylist's discretion.
Due to the coupon code offered to those who book consultations, Pre-Consultations are not subject to a refund.
More than three cancellations or reschedules can result in permanent barring from booking services.
03.
Deliverables
Shopping Lists, Guides, and Moodboards will be delivered within 15-21 business days of final session, unless otherwise specified. You will be notified of any unavoidable delays.
02.
Refunds
I want you to be completely satisfied with our virtual styling services. If you must cancel services, we offer a refund up to 5 days after you've booked a service, or up to 48 hours before a session is set to take place, whichever comes first.
To be eligible for a refund, please contact me and provide your reason for requesting a refund. I will review your request and if it is determined that you are eligible for a refund, it will be processed within 3-4 business days. Processing fees (typically 5-10%) will be deducted from all refunds.
Refunds for any services that have been partially or fully completed are entirely up to the stylist's discretion. Services discounted more than 25% may only be cancelled for a refund of 75% of the price paid.
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Digital products are ineligible for refunds.