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Terms & Conditions

Rescheduling & Cancellations

Virtual services may be rescheduled at any time with no penalty, up to three times.

Services can be cancelled for a full refund up to 48 hours after making a booking by contacting hello@lakyn.style. After that, any refund will be subject to the stylist's discretion.

More than three cancellations or reschedules can result in a permanent ban from booking services. 

Deliverables 

Shopping Lists, Guides, and Moodboards will typically be delivered within 6 working weeks following the final session, but can be delayed by client volume, holidays, sickness, etc. If you have not received a final email or update within 8 weeks, please contact Lakyn at hello@lakyn.style 

Refunds

I want you to be completely satisfied with our virtual styling services. If you must cancel services, we offer a refund up to 48 hours after you've booked a service.

 

To be eligible for a refund, please contact me and provide your reason for requesting a refund. I will review your request and if it is determined that you are eligible for a refund, it will be processed within 3-4 business days. Processing fees (typically 5-10%) will be deducted from all refunds.

 

Refunds for any services that have been partially or fully completed are entirely up to the stylist's discretion. Services discounted more than 25% may only be cancelled for a refund of 75% of the price paid.

Digital products are ineligible for refunds. Digital files must be accessed within 30 days of order. Download links/files will not be re-sent after this 30 day period. 

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